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Please be advised that cancellations made up to 48 hours before your scheduled appointment via email will be processed without a penalty, and a full refund.
Cancellations made 48 hours or less before an appointment will result in no refund.
If for some reason Iris must cancel an appointment with less than 48 hours notice, a new appointment will be scheduled, without penalty to the client, and will be subject to availability. If you need to cancel your appointment, I respectfully request at least 48 hours’ notice to receive a full refund. My Policy: Any cancellation or reschedule made less than 48 hours’ notice will result in no refund.